Privacy Policy
Last Updated: February 12, 2026
At Pure Stride Orthotics, we are committed to protecting the privacy and security of our patients' personal and health information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website "www.purestrideorthotics.ca".
1. The Type of Information We Collect
We receive, collect, and store any information you enter on our website. This includes:
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Personal Identifiers: Name, email address, phone number found in the contact us section
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Technical Data: Internet protocol (IP) address, login details, browser type We may use software tools to measure and collect session information, including page response times and length of visits.
2. How We Collect Your Information
We collect information through the following methods:
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Direct Interaction: When you fill out a "Contact Us" form or book an assessment
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Automated Technologies: As you navigate our Wix-hosted site, we may automatically collect technical data about your equipment and browsing patterns using cookies and similar technologies.
3. Why We Collect This Information
We collect such Non-personal and Personal Information for the following purposes:
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To provide our patients with ongoing customer assistance and technical support.
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To be able to contact our visitors and users with general or personalized service-related notices and promotional messages.
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To create aggregated statistical data to improve our orthotic solutions.
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To comply with applicable laws and regulations, including Alberta’s Personal Information Protection Act (PIPA) and the Health Information Act (HIA).
4. How We Store and Share Your Data
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications on secure servers behind a firewall.
We do not sell your health information. We only share your data with:
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Legal Obligations: If required by law to comply with a subpoena or similar legal process.
5. Communication Preferences
We may contact you to notify you regarding your account, to troubleshoot problems, questions you ask in the contact us section, to resolve a dispute, or to send updates about our clinic. For these purposes, we may contact you via email, telephone, text messages.
6. Your Rights
In accordance with Canadian privacy regulations, you have the right to:
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Access the personal information we hold about you.
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Request Correction of any inaccurate information.
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Withdraw Consent for the use of your data at any time (though this may limit our ability to provide certain medical services).
7. Updates to this Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
8. Contact Information
If you would like to access, correct, amend or delete any personal information we have about you, or if you have any questions, please contact us at:
Pure Stride Orthotics